Privacy Policy

Digital20 Ltd ("Digital20", "we", "us") respects your privacy. This policy explains what personal data we collect when you use d20.com.ng, why we collect it, and the rights you have under the Nigeria Data Protection Act, 2023 (NDPA).

1. Who we are

Digital20 Ltd is a company registered in Nigeria [RC number: [COMPANY RC NUMBER]], with its registered office at [[REGISTERED ADDRESS], Victoria Island, Lagos, Nigeria]. We are the data controller for the personal data described in this policy.

2. Information we collect

We only collect what we need to respond to you and improve our services:

• Details you give us — your name, email address, phone number, company name, and the answers you provide in our audit quiz, consultation booking, or contact forms.
• Usage data — if you accept analytics cookies, we collect anonymised information about how you use the site (pages viewed, device, approximate location) via Google Analytics and the Meta Pixel.
• Communications — records of emails, calls, or messages you exchange with us.

3. How we use your information

• To respond to enquiries, deliver audits, and provide the services you request.
• To send you information you asked for, such as our automation blueprint.
• To measure and improve our marketing and website (only with your consent).
• To meet our legal and regulatory obligations.

4. Legal basis

We process your data on the basis of your consent (which you can withdraw at any time), to take steps at your request before entering a contract, and where we have a legitimate interest in running and improving our business.

5. Cookies

Essential cookies keep the site working. Analytics cookies (Google Analytics, Meta Pixel) only load after you click "Accept analytics" on our cookie banner. You can change your mind by clearing your browser storage for this site.

6. Sharing your data

We do not sell your personal data. We share it only with service providers who help us operate — for example our lead-management and email tools — and only so they can perform services for us. Where required, we put data-processing agreements in place.

7. Data retention

We keep your personal data only as long as necessary for the purposes above, or as required by law, after which it is securely deleted.

8. Your rights

Under the NDPA you have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing or withdraw consent. To exercise any of these rights, contact our Data Protection Officer at [DPO EMAIL, e.g. privacy@d20.com.ng].

9. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

11. Contact us

Questions about this policy or your data? Email sales@d20.com.ng or call +234 809 026 3000.